FAQs
Q: Do I need to supply my own devices, or can you provide them?
A: You can choose either option! We can install devices you already own, or we can supply and install our recommended smart devices from trusted brands.
Q: What’s included in the installation price?
A: Our flat-rate pricing covers professional installation, setup, and configuration of your smart device. With Install + Device bundles, the device is also included in the price.
Q: Do you offer same-day or next-day service?
A: Yes, in most areas we provide same-day and next-day availability. Book online to see the earliest appointments near you.
Q: What if I’m not happy with the installation?
A: Your satisfaction is our #1 priority. We offer a 30-day workmanship guarantee, and with a Motion Care Plan you’ll get extended coverage and priority support.
Q: Do you install all brands of smart home devices?
A: Absolutely. We install any major brand — Ring, Nest, Eufy, Sonos, Amazon Echo, and more.
Q: Do you offer discounts?
A: Yes! You can save 15% with Bundle + Save when you book 4 or more services. Plus, every install contributes $5 to our Making Motion Happen Fund to support families in need.
Q: How do I prepare for my installation?
A: Just make sure your Wi-Fi is working and that you have access to your devices. Our team will handle the rest!